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Frequently Asked Questions

Find answers to common questions about MyCompApp and how we support football associations with tailored solutions.

General Questions

What is MyCompApp?
MyCompApp is a customizable software platform designed to manage football competitions, registrations, referee assignments, and more, tailored to each association’s needs. MyCompApp Pty Ltd, headquartered in Sydney, Australia, offers agency and support services across major Australian cities.
How much does MyCompApp cost?
MyCompApp charges based on the quantity of annual users, with no additional fees or costs. We also don’t lock you for long-term engagement. The initial branding of the software for you is typically free. For customization work, small tasks are done at no cost; otherwise, we provide a separate quote. Please refer to the pricing page for details.
How does MyCompApp deal with online payments?
MyCompApp utilizes Stripe Express Pay for secure transactions, ensuring we never collect or store user credit card information, while adhering to Australia PCI DSS Compliance standards. Stripe is a global leader in online payments, with a strong reputation for security and reliability. Stripe is also known for its user-friendly interface and ease of use. The fees of Stripe are also the cheapest in the market.
How does MyCompApp differ from similar solutions?
Unlike generic SaaS platforms, MyCompApp provides a fully customizable, independent deployment built on our robust, high-quality code base. This ensures enhanced privacy, superior performance, and complete personalization, allowing you to use your own domain, logo, colors, content, and features.

Customization & Deployment

Can I customize MyCompApp for my association?
Yes, we tailor the software to your rules, traditions, and requirements, with branded web portals and mobile apps deployed separately for your association.
What happens to my data with independent deployment?
Your data remains private and secure, hosted on independent infrastructure, with no risk of interference from other associations.
Can you help integrate API for data feeding in and out?
Yes, MyCompApp supports API integration for seamless data feeding in and out. For extensive work, we provide a custom quote based on the tasks involved.

Support & Usage

What kind of support does MyCompApp offer?
We provide a dedicated phone line, email, Slack, ticket support, and onsite training to ensure your success.
How easy is it to use MyCompApp?
The platform is designed for ease, with intuitive interfaces. We also provide detailed user manuals to help users quickly master the software and mobile app.

Features & Functionality

How does the notification system work?
MyCompApp sends updates via email, push notifications, and in-app notices for registrations, fixtures, and more, ensuring timely communication.
Can I export my data?
Yes, MyCompApp enables you to export all your data using powerful and detailed export functions for comprehensive access and analysis.
Can the web portal replace my association’s website?
Yes, with your own domain name, the web portal can function as an official site, allowing you to publish news, showcase sponsors, etc.